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Bug #254

closed
DK PM

Programming exercise result stays "Preliminary" for one student in the exam

Bug #254: Programming exercise result stays "Preliminary" for one student in the exam

Added by Demet Kayabas 1 day ago. Updated 1 day ago.

Status:
Closed
Priority:
Major
Start date:
01.03.2026
Due date:
% Done:

0%

Estimated time:
SecReporter:
Originally created on:
02.12.2025
Originally updated on:
30.01.2026
Original due date:

Description

For one student (go49pil) in the PGdP course with (course id 508 and exam id 936) the result for one programming exercise (18588) is still shown as preliminary even after the deadline. Because of this, student cannot see their final result. We do not want to add the points manually through a complaint, because if this issue is fixed later, the student might receive double points for the exercise. 

Thank you for the support!


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PM Updated by Phoebe Morrien 1 day ago Actions #1

This is very likely, because there is an open complaint from the student. Please resolve the complaint and if the issue persists, please get back to us.

DK Updated by Demet Kayabas 1 day ago Actions #2

I accepted the complaint without adding any manual feedback and now the student gets 0% and I cannot see the detailed feedback. On the complaint screen it is still preliminary with 95%. 

PM Updated by Phoebe Morrien 1 day ago Actions #3

I've fixed the issue for this instance for now. The specific issue that caused this will be investigated by our development team.

DK Updated by Demet Kayabas 1 day ago Actions #5

Thanks for the support! 

DK Updated by Demet Kayabas 1 day ago Actions #6

Hello, unfortunately we are again experiencing the same issue. Artemis shows a complaint assessment screen, even though the student has not submitted a complain yet. The result is displayed as not graded and preliminary. Below is a screenshot from the submissions of the student. (course id 508, exam id 959, programming exercise 18882, student go75ter) 
Thanks for your support in advance!

!image-2025-12-20-13-45-08-920.png|width=596,height=252!

PM Updated by Phoebe Morrien 1 day ago Actions #7

Sorry for the long wait. It is fixed for those submissions now.

DK Updated by Demet Kayabas 1 day ago Actions #8

Thank you. One additional detail that might help with the inspection: the students experiencing this issue are always the same. go75ter had the problem in all 3 exercises this semester. 

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